Your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal data when you visit our website, make a purchase, or engage with our services. We comply with all applicable data protection laws, including GDPR, and meet the requirements of Google Merchant, Apple Pay, and other services we use, like Mailchimp and Cloudflare.

Information We Collect

We collect personal data to provide you with the best possible service. The information we collect includes:

  • Personal Information: Full name, billing and shipping address, email address, and phone number.
  • Payment Information: Processed securely via third-party providers such as Apple Pay, PayPal, and Stripe. We do not store your payment information.
  • Order History: Details of the products you’ve purchased and transaction information.
  • Technical Data: IP address, browser type, device information, and browsing behavior for analytics and security purposes.

How We Use Your Information

Your information is used in the following ways:

  • To process and fulfill your orders.
  • To manage payment transactions securely.
  • To provide customer support and respond to inquiries.
  • To send you marketing communications, if you’ve opted in.
  • To improve our website through analytics and user feedback.
  • To protect our website against security threats and fraudulent activity.

Third-Party Services

We work with trusted third-party providers to offer payment processing, email marketing, security services, and website analytics. These include:

  • Google Analytics: We use Google Analytics to track website usage and improve our site’s performance. Google may collect information through cookies. For more details, please see Google’s Privacy Policy.
  • Google Ads: We use Google Ads to display personalized advertisements. Cookies may be used to tailor ads based on your interests. You can manage your ad preferences through your Google account. Learn more at the Google Ads Settings.
  • Apple Pay: We offer Apple Pay for secure payments. Apple does not share your card details with us. For more information, view Apple’s Privacy Policy.
  • Mailchimp: We use Mailchimp to manage our email marketing campaigns. If you subscribe to our newsletter, your email is stored securely by Mailchimp. You can review their privacy practices here.
  • Cloudflare: We use Cloudflare to enhance website security and speed. Cloudflare collects data such as your IP address to protect the site from malicious traffic. For more information, visit Cloudflare’s Privacy Policy.
  • Cloudflare Turnstile: To prevent bots from accessing our site, we use Cloudflare Turnstile. This service uses non-invasive technology to ensure that real users are accessing our site. More details can be found here.
  • Payment Providers: All payment transactions are processed securely by PayPal and Stripe. No payment data is stored on our servers. Learn more about their privacy policies:
    PayPal and Stripe.

Cookies

We use cookies to enhance your experience, improve site functionality, and analyze traffic. Cookies are small text files stored on your device when you visit a website. By continuing to use our website, you agree to the use of cookies. The types of cookies we use include:

  • Essential Cookies: Necessary for the functioning of the website, such as remembering items in your shopping cart and ensuring secure logins.
  • Performance and Analytics Cookies: Used by Google Analytics to collect data about how visitors use our site, including the pages visited and the time spent on each page. This helps us improve the site. You can opt out using the Google Analytics Opt-out Browser Add-on.
  • Advertising Cookies: Used by Google Ads to serve personalized ads. These cookies track your browsing habits across websites to tailor advertisements to your interests. You can manage your ad preferences through your Google account settings.
  • Security Cookies: Used by Cloudflare to protect against malicious attacks and ensure secure website access. These cookies do not track personal data.
  • Functional Cookies: Used to remember your preferences, such as language and location settings, to provide a better user experience.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

Click the blue ‘cookie’ button on the bottom left to open and control your cookie ‘Consent Preferences’.

Data Protection and Security

We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All sensitive payment information is encrypted and processed through secure third-party providers.

We do not sell, rent, or trade your personal information to third parties.

Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data and request a copy of it.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request the deletion of your personal data, except where required by law.
  • The right to opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page regularly to stay informed of any updates.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Last Update: 14th September 2024